We're dedicated to keeping your power on all day every day.Find out more
A new, free service to help customers report a power cut or a network issue.Twitter Facebook
Team Powergrid: Proud to live and work in your community and striving for 10 out of 10 customer service every day for you.Find out more
Need a little extra help in a power cut?
If you’re medically dependent on electricity, disabled, elderly or have young children we can offer you extra help and advice.Find out more
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Still can't find what you're looking for?HELP & INFORMATION
Team Powergrid are the people behind Northern Powergrid. We live and work in your communities and we are proud to play an essential role in keeping your power on. We understand the inconvenience being without power can cause, therefore we always strive to:
Keep our promises to you.
Help you understand.
Keep you informed.
Provide you with a personal service.