Northern Powergrid


Keeping your power on ...

We're dedicated to keeping your power on all day every day.

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Power cut phone line launched...

A new, free service to help customers report a power cut or a network issue.

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Team Powergrid: Proud to live and work in your community and striving for 10 out of 10 customer service every day for you.

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Need a little extra help in a power cut?

If you’re medically dependent on electricity, disabled, elderly or have young children we can offer you extra help and advice.

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Northern Powergrid digital experience survey

Your feedback is important to us, please could you take the time to help us improve how we communicate with you.

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My power is off

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Power cut

If you have no power, use our live power cut map to register for updates on when we will have your power supply back on.

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90% +

of customers have their power restored within 3 hours

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Building a house or extending your current one? Want to move the existing supply to your property?

I'd like to apply for a connection

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Striving for #10outof10

Team Powergrid are the people behind Northern Powergrid. We live and work in your communities and we are proud to play an essential role in keeping your power on. We understand the inconvenience being without power can cause, therefore we always strive to:


Keep our promises to you.


Help you understand.


Keep you informed.


Provide you with a personal service.

My power is off

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