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Northern Powergrid

Northern Powergrid

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How to contact us

Connections

0800 011 3433

Lines open:
Mon - Fri 08:00 - 20:00
Saturday 09:00 - 17:00
General enquiries

0800 011 3332

Lines open:
24/7
Planned power cuts

0800 587 8865

Lines open:
24/7

Emergency 24 hour numbers

National helpline

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

Lines open:
24/7
North East

0800 66 88 77

Lines open:
24/7
Yorkshire & N. Lincs

0800 375 675

Lines open:
24/7

Other contacts

Media enquiries

All media enquiries should be directed to the number below. You can view our latest news stories and press releases below.

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0800 500 3175

Lines open:
24/7
Complaints

We hope that you never need to complain about the quality of our service, but in the unlikely event that you do please call the following number and follow the instructions provided.

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0800 781 8848

Lines open:
24/7
Payments

If you need to make a payment please call the following number and follow the instructions provided.

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0800 028 2017

Lines open:
Mon - Fri 09:00 - 17:00