Northern Powergrid

Northern Powergrid



img1Northern Powergrid, the company responsible for the power network across the North East, Yorkshire and northern Lincolnshire, continues to work to restore power to 3,531 customers who are without power after a band of freezing rain and high winds hit Humberside and North Lincolnshire.

The region's electricity distributor teams of engineers worked through last night and continued into today to restore electricity supplies for its customers. Where travel conditions have been difficult the company drafted in its fleet of 4x4s and other specialist access vehicles to ensure repair teams could get to site as quickly and as safely as possible.                   

Rod Gardner, Northern Powergrid’s head of network operations, said: “We've kept a close eye on the weather all this week and have been prepared and ready to respond. The freezing rain and strong winds that hit in the very early hours of this morning (3 March) caused damage to our network, particularly for customers in the Humberside and North Lincolnshire areas.

"Our dedicated teams have worked through the night and into today to restore power to 24,854 customers. Where possible we have diverted electricity through alternative routes on our network, and where necessary we have carried out repairs.

"Whilst there has been a significant improvement in the weather over the course of today the legacy of the heavy snowfall and sub-zero temperatures means travelling continues to be difficult. Our 4x4s and specialist access vehicles have proved invaluable and with some help from farmers we have been able to get access and repair the damage. 

"We are continuing to monitor the weather and road conditions to ensure that we are ready to respond and support our customers should the weather cause any more damage to our network."

The company is reminding customers that its website,, has an easy-to-use power cut map which customers can use to get real-time updates and find advice about what to do in a power cut.  It’s also encouraging customers to bookmark the website and add the 105 to their mobile phone so they are ready if they do have a power cut in the future.

Northern Powergrid’s 24/7 Twitter (@northpowergrid) and Facebook pages will continue to provide regular updates and advice to customers and local communities.

The electricity distribution company, which manages a network of 63,000 substations and more than 60,000 miles of overhead power lines and underground cables, will continue to deploy all available resources as necessary to coordinate repairs to the network.

Customers with a disability, medical condition or very young families, who may need greater assistance during a power cut and have signed up to the company’s Priority Services Register, will be kept updated as a priority. Anyone interested in joining the Priority Services Register can sign up online via Northern Powergrid’s website or call the electricity distributor’s Powergrid Care team 0800 169 2996.

Northern Powergrid is urging anyone who spots any damaged cables or other equipment not to approach the area, but to report it immediately by calling 105 the free, easy-to-remember national phone line which will route people to Northern Powergrid.

Power cut advice and tips include:

  • bookmark Northern Powergrid’s online power cut map and reporting service on your mobile devices –
  • have a charged mobile phone with important numbers, including 105 the free national power cut phone line, easily accessible.
  • turn off electrical appliances at the socket (this is particularly important for heating or cooking appliances as your power could be restored at any time and potentially cause a safety hazard)
  • keep one light switched on so you know when power is restored
  • keep a battery or wind-up torch handy – they’re much safer than candles
  • check on your elderly or sick neighbours and relatives
  • ensure you have warm clothing and blankets handy if weather cold and some food and drink in your home that does not require electricity to heat or prepare it
  • only call 999 in an emergency.