Northern Powergrid

In an emergency call us 24 hours a day on: Northeast: 0800 66 88 77  |  Yorkshire: 0800 375 675

Calling from a mobile and don't want to call 0800 numbers? Click Here

Cookies

What is a Cookie?

A Cookie is simply a small text file which is downloaded onto your computer when you're browsing the web. It's designed to store information about how you use our site and help provide you with a better experience.

So how do we use Cookies?

We use them to make your experience while using our website as pleasurable as possible. From simple things such as remembering your login status, to helping us understand which pages are used and how, cookies are an important part of our website and help us to improve it continually.

What Cookies do we use?

Below is a list of each Cookie we use across our site as well as a brief description of what its used for:

Name of Cookie What is the Cookie used for
CFID Manages a visitors log in and shopping basket process
CFTOKEN Manages a visitors log in and shopping basket process
CFGLOBALS Remembers visitor session details such as logins
_utmz Set by Google and monitors whether a search engine was used, what link a visitor clicked on and where they accessed the website
_utmb Set by Google and holds records of when someone first visits the site
_utma Set by Google and keeps track of the number of visits to the site
_utmc Set by Google and holds time when a visitor leaves site
JSESSIONID Record User Session management
ACCEPT Manages acknowledgement of cookie bar

 

How do I delete or block Cookies?

If you want to block or delete any Cookies, click on the Help function within your browser settings or for more information about Cookies, visit www.aboutcookies.org. Please note that by disabling our cookies you may not be able to use certain areas of our site correctly.

Cookies on the
Northern Powergrid Website

We use cookies to help make your experience of using our website a great one.

Without them, we wouldn't be able to provide the fantastic logged-in services that we're currently rolling out to our customers.
At the point you start using our site, we'll start creating cookies to help improve your experience of using it.

If you have any questions about this, why not get in touch?
If you'd like to know more about Cookies and how we use them, take a look at our Cookie Policy.

submit