This page is for customers requiring a new electricity connection or an upgrade to the existing electricity connection, for up to 4 residential properties.
In providing you with a connection, it may be necessary for us to obtain wayleaves or consent. For further information on wayleaves, please click this link.
If you have special needs that need to be taken into account when planning the work (such as mobility or sight impairment), please let us know when you call us, and we will do our best to help.
For more information
Links to a number of detailed documents are provided at the bottom of this page. You may find the answer to your questions in our FAQs, If you cannot find the answer there, please contact us. Click here for our contact details.
Do you want:
- details of information we need from you?
- an application form? Please either download, complete and print a postal application or fill in and email an online application
- the connections process?
- information regarding the safe digging of excavations?
- to complain about the service you have received?
Guaranteed Standards
We aim to deliver the highest level of customer service and this service is covered by a guaranteed standard set by the Regulator, Ofgem These are known as the ‘Electricity Connections Guaranteed Standards’. For details of these standards please click this link.