We do everything we can to keep your power on, but it would be unrealistic to assume that interruptions to your supply are never going to happen, especially for our customers who live in rural communities. We are urging families, friends and neighbours to keep a close eye on those most at risk.
If power is interrupted:
• Switch off all electrical appliances
• Leave a light on so you know when power is restored
• Check to see if your neighbours are OK
• Keep a blanket near you
• Wrap up warm
• Keep one room warm and stay in it
To find out if a power cut has been reported to us in your area and to obtain real time information about progress we have made towards dealing with it, please use our power cut search facility.