My power is off!

We're sorry if you don't have any power to your property. What next?

Report your power cut

How we deal with power cuts

Why have I got a power cut and who should I contact

How to reset your trip switches

Keeping you updated during a power cut

Checking your power in your home

Planned power cuts

Priority service customers

Our Priority Service Register is a database for customers who may feel that they are particularly vulnerable and would benefit from receiving additional support during a power cut.

Priority Service Customers

Apply now

What to do in a power cut

Use our power cut checklist to find out where the problem lies and how we can help.

What to do in a power cut

More info