It is now simpler than ever to report a power cut. If you want to report a power cut call...
I have no power...
What should I do next?
There are a number of reasons why you may have no power such as an unexpected (unplanned) fault on the network or scheduled maintenance.
To find out more please use our live power cut map to find out what is happening in your post code area.
What will the map tell me?
See if there any planned power cuts active in your area. Most planned power cuts are carried out without the need to turn off your power.
Problems that we consider resolved. If your power isn’t back on please check our guide to resetting your trip switches.
Multiple activities are occuring at the markered post code.
Could you or someone you know do with a little extra support?
If you or someone you know could do with a little extra support during a power cut please let us know. By joining our Priority Service Register members can access a range of additional services which can provide a little extra help and support.Find out more
Planned power cuts
A Planned Power Cut
A planned power cut, unlike an unexpected (unplanned) power cut is one we can notify you about in advance, to help you plan your time with advice. Planned power cuts happen for safety reasons so that we can work safely on the network to carry out necessary work such as upgrades and maintenance, ensuring we always keep your power on.Find out more