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Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

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Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

  • Call

    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    WHICH SERVICE WOULD YOU LIKE TO LOG IN TO?

    At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.

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    • Cut Outs
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  • Search
NORTHERN POWERGRID

105 POWER CUT LINE

105 is the three digit number to call if you have  power cut or need to report an electricity network safety issue.

Launched in September 2016, it's a free service for people in England, Scotland and Wales - and a first for the UK’s energy industry.

The memorable national number will help ensure you get through to us – the company responsible for the network which delivers electricity to your door.

You can call 105 no matter who you choose to buy your electricity from.

105 complements the wide range of services we offer to our customers to contact us and get updates about a power cut, which include our 24-hour Facebook and Twitter pages and online power cut map.

You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger.  If there is a serious immediate risk, call the emergency services too.

Northern Powergrid worked in partnership with Energy Networks Association and other regional network companies to fund and deliver this important service.  We are also supporting a national campaign to increase customer awareness of 105.

Read more about 105 in latest news.

  

PAGES THAT MIGHT INTEREST YOU...

Power Cuts
Latest News
What to do in a power cut
Priority Services Register

DOCUMENTS THAT MIGHT HELP YOU...

105 Leaflet
Size: 688.91 KB

NATIONAL HELPLINE

105

MON - SUN:

24 Hours

Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.

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