Distribution System Operation
As we move towards a low carbon economy, new technology and digitisation and changing customer needs are driving unprecedented change in the way energy is generated and used. As an electricity infrastructure provider, we need to make sure that our network is able to safely and securely support these changes, whilst maintaining high standards of reliability for our customers.
The general consensus in our industry (captured in the Open Networks project) is that new processes and functions are required to operate such an energy system, the whole being referred to as ‘distribution system operation’ (DSO)function. At Northern Powergrid we are helping to shape the transition to ensure it delivers maximum value for our customers.

We continue to deliver our current Business Plan (2015-23) which includes a £2.7 billion commitment to deliver improvements for our customers. As part of this, our £83 million smart grid investment programme is transforming our ability to monitor, control and communicate with thousands of our substations, creating a platform for deploying smart solutions in the years to come.
We're also planning for the next price control period, RIIO-ED2, which will run from April 2023 to March 2028.
Our 2023-28 business plan we're exploring key areas including future energy systems, network improvements and security, our role as an economic enabler supporting net zero targets and delivering for our customers through high quality, fairly priced and inclusive services.
Documents & Resources
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Get in Touch

We want our customers and other key stakeholders to be part of our journey as we seek to transition to a DSO and deliver customer-led future energy systems.
We'd welcome your views on our vision and approach, please send any feedback or questions to us at yourpowergrid@northernpowergrid.com
We're planning to discuss some of the themes in our DSO development plan v1.1. as part of our engagement to develop our RIIO-ED2 business plan. To find out more about forthcoming events and register visit Customer Events and Surgeries.
