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WHICH SERVICE WOULD YOU LIKE TO LOG IN TO?

At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.

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Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

  • Call

    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    WHICH SERVICE WOULD YOU LIKE TO LOG IN TO?

    At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.

    Login Menu
    • Connections
    • Cut Outs
    • Disconnections
    • Earth Requests
    • Enquiries
    • Equipment Problems
    • SafeDig
    • Safety Advice
    • Service Alterations
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  • Search

ACCESSIBILITY

Northern Powergrid endeavours to make sure that every page within this site complies with the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) (part of the Web Accessibility Initiative (WAI)). This site has been built to achieve all Priority Level 1 checkpoints and many Priority Level 2 checkpoints.

How this benefits disabled visitors

To illustrate how compliancy has made this site more accessible, we have listed representative disabilities below and explained how this site meets the users' needs.

Visual (Impaired)

Those with visual impairments (e.g. myopia) can scale on all pages on the site to suit their own requirement. All text on pages is scaled, including all menu items. Where images are used to convey information, text-based alternative descriptions are provided.

Hearing

There is no content on this site that cannot be accessed by deaf or hard of hearing people. If we were to include audio clips we would also provide a text version of the soundtrack. If we were to include movie clips or video streaming we would also provide time-indexed subtitles.

Speech

This site may be accessed using voice-controlled computer and web browser.

Cognitive

The layout of this site is uniform on all pages. The main menu is structured identically on all pages (i.e. any page can be accessed from anywhere in the site).

Neurological

There are no animated images or flashing text on this site which could - in extreme cases - cause difficulty for some people with particular neurological disorders.

Northern Powergrid is committed to making our website accessible for all. If you have any feedback regarding the accessibility of this website, please click here to contact us.

NATIONAL HELPLINE

105

MON - SUN:

24 Hours

Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.

Make a enquiry
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