At Northern Powergrid we understand that all our customers are individuals with unique needs. We understand that power cuts can cause a worry, particularly if you, or someone you care for, needs the power on for medical reasons, are elderly, sick or disabled or have trouble communicating. You may have young children to look after at home. Whatever the reason, we have developed tailored services and guidance to ensure you get the support you need if there is a power cut. As a Priority Services Customer, our Powergrid Care team will make sure you receive extra help and peace of mind if there is a power cut.