It is now simpler than ever to report a power cut. If you want to report a power cut call...
How can we help...
If you have a medical condition that means it’s not safe to stay at home…
Any interruption, even a short one, to your power supply may be extremely difficult.
Joining our Priority Services Membership means we are able to:
- give you a special phone number to use, so you always get straight through when you need us.
- talk to you in way that’s best for you i.e. telephone, email or text.
- provide you with alternative accommodation, if staying at home is unsafe during a power cut.
- keep you as informed as possible during a power cut.
- talk to you about your individual needs.