As a Priority Service Customer, we’ll make sure you receive extra help if there’s a power cut. Registering online is easy. We just need to take a few details about you, or the person you care for. If you have any problems registering, we’re just a free phone call away (0800 169 2996).

We will ask you...

You will require approximately 5 minutes to complete this application

Register as a Priority Service Customer

Who would you like to register?

I would like to register myself.
I would like to register someone else.

A little about you...

Who are you registering?

Does this person live with you?

Yes.
No.

Address details of person being added

What Best Describes the Need for this Application?

Who Should We Contact?

Me.
Someone Else.
The Registered Person.

Contact Details for Nominated Person

You're almost done...

Please provide us with a password we'll use when speaking to you.

How did you hear about the Priority Service Register?

Tick here if you would also like to receive a welcome pack in the post.

Thank you for registering for this service.

We and our partner organisations will use your information (including information about any medical conditions or other needs) to provide you with the services set out in our Information Guide for Priority Services Customers, including helping you in the event of a power cut.

Our partners include the emergency services, social services, charities and not for profit organisations.

We would also like to share your information with other companies that provide similar priority services, including your electricity supplier, Northern Gas Networks, National Grid Gas and your water supply company.

This information will not be used for marketing purposes.

If you are happy for us to share your information in this way, please tick this box.

Northern Powergrid

Safety