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Check out our be prepared page for advice on what to do before, during and after a power cut.

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Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

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    WHICH SERVICE WOULD YOU LIKE TO LOG IN TO?

    At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.

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CONNECTION OFFER EXPENSES

Since April 2018, we have charged major works customers a fee for the costs associated with preparing budget estimates, feasibility studies and connection offers, to drive efficiencies in the overall connections process and ensure fairer allocation of costs.

Previously, and irrespective of the complexity or number of applications made, the costs we incurred when producing connection offers were not charged to the individual making the application, they were recovered from customers who accepted the connection offer and progressed with the work. This approach led to significant numbers of connections applications that were produced but did not progress.

When applying for a connection, customers are advised of the requirement to pay Connections Offer Expenses (also known as A&D fees) so that they can then make an informed decision about whether or not to proceed. If they choose to go ahead, they will be charged a fee for the design and assessment work we carry out when preparing their offer.

Further information on how, when and why fees are applied can be found in our Connection Offer Expenses Guide.

GUIDE TO OUR CONNECTION OFFER EXPENSES

When applying for a new connection, customers will be advised of the requirement to pay Connection Offer Expenses in advance, so that they can make an informed decision before we start work. When we complete our detailed design and assessment work we will send an invoice for the Connection Offer Expenses incurred. Our guide explains the process and our fees.

BEFORE YOU MAKE AN APPLICATION

We have a range of online tools and resources available that can help you to perform your own upfront assessments and make more informed choices.

  • Guide prices and timescales
  • Network availability heat maps 
  • AutoDesign
CONNECTIONS SURGERIES

For upfront support and advice before making an application, you can book an appointment at one of our monthly connections surgeries here. 

HOW OUR FEES ARE CALCULATED

Our Connection Offer Expenses reflect the costs of providing connections offers and are in accordance with regulatory requirements and in line with industry levels. We only recover the costs that we have reasonably incurred for providing these services and we do not make a profit on the fees we charge. 

SINGLE POINT OF CONTACT

We will allocate you with a single point of contact to guide you through the process. They will contact you within five days of receiving your application to confirm your requirements, explain the process and discuss Connection Offer Expenses.

For EHV connections, we will contact you before issuing your quotation to advise you of the Connection Offer Expenses and request payment. We will issue your formal connection offer within five working days of payment being received for the Connection Offer Expenses incurred.  

CANCELLATIONS AND SUBSEQUENT OFFERS

If you cancel your application during the five working day 'cooling off' period, you will not be charged. If you cancel after the cooling off period, you will be charged for the Connection Offer Expenses we have incurred in and advise you of the fees in our letter confirming the cancellation. A separate invoice will be issued.

Subsequent requests, where the requirements are exactly the same, will incur a charge of 75% of the full fee. Where there are differences in your requirements or where the technical proposal or costs have changed, you will be charged the full Connection Offer Expenses.

CHARGES FOR MULTIPLE OPTIONS ON SINGLE SITES

Customers will be charged Connection Offer Expenses for each new application that they make. Where customers require multiple options for the same site, we will provide a budget estimate for up to three different options. Our guide explains our approach, process and fees.

CHARGES FOR ICPS AND IDNOS

Our Connection Offer Expenses reflect the reasonable costs we incur when completing the design and assessment work required to produce an offer. If an application is exactly the same as one we have received and quoted for previously, customers will only be required to pay 75% of the fee.

PAGES THAT MIGHT INTEREST YOU...

Apply Now
Contact our Connections Engineers
Competition in Connections
Guide Prices and Timescales

DOCUMENTS THAT MIGHT HELP YOU...

Connection Offer Expenses Guide (2023)
Updated 2023 guide to our Connection Offer Expenses
Size: 1.19 MB
Connections Offer Expenses Open Letter 17 June 2021
Size: 109.39 KB
1. Statement of methodology and charges for connection to Northern Powergrid (Northeast) plc’s Electricity Distribution System
Size: 1.27 MB
2. Statement of methodology and charges for connection to Northern Powergrid (Yorkshire) plc’s Electricity Distribution System
Size: 1.28 MB

CONNECTIONS ENQUIRIES

0800 011 3433

getconnected@northernpowergrid.com

MON - FRI:

8am - 8pm

SAT:

9am - 5pm

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