It is now simpler than ever to report a power cut. If you want to report a power cut call...
Power cut? call 105
Mon - Sun:
Have you checked our Help & Advice directory, it may just have the answers that you're looking for.
If you would prefer to speak to one of our team, you can get in touch on the numbers below.
0800 66 88 77
0800 375 675
0800 011 3433
0800 011 3332
0800 587 8865
All media enquiries should be directed to the number below. You can view our latest news stories and press releases below.
0800 500 3175
We hope that you never need to complain about the quality of our service, but in the unlikely event that you do please call the following number and follow the instructions provided.
0800 781 8848
If you need to make a payment please call the following number and follow the instructions provided.
0800 028 2017
We provide linked up services for people who due to a disability find communicating via telephone difficult.
Minicom allows users to communicate via a keyboard attached to their phone.
Text Relay is a service which uses an intermediary to relay text conversations.
0800 028 9507
0800 169 2996