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Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

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Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

  • Call

    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    WHICH SERVICE WOULD YOU LIKE TO LOG IN TO?

    At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.

    Login Menu
    • Connections
    • Cut Outs
    • Disconnections
    • Earth Requests
    • Enquiries
    • Equipment Problems
    • SafeDig
    • Safety Advice
    • Service Alterations
    • Shrouding
  • Search
GET IN TOUCH

PAYMENTS

To pay, please use our self-serve payment tool

Note, If your reference looks like this: 99999-99999 please use the link provided in your emailed quotation, or login to your account

If you would prefer to contact our team, please complete our enquiry form

* Signifies mandatory fields.

Need help or assistance with this service?

  • For invoice queries, problems paying or to make a payment call: 0800 028 2017
  • To make a change to work requirements or ask a question about your work call: 0845 070 2703
  • Mon-Fri: 8am - 8pm
  • Sat: 9am - 5pm 

Before you get in touch... have you browsed our Payments section of our Help & Advice directory?

Visit help & advice

Would you prefer to speak to one of our team?

You can get in touch on:

0800 028 2017
Mon-Fri 9am-5pm

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Find locations and addresses for all of our offices.

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National Helpline
105
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24 Hours

Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.

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