At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.
It is now simpler than ever to report a power cut. If you want to report a power cut call...
Emergency 24 hour number
So that we can provide you with the best possible service and deal with your enquiry as quickly as possible we need you to register, or log in if you already have an account.
You can send your letter Freepost (no stamp required) to our Customer Care Team:
Houghton le Spring
Find locations and addresses for all of our offices.
Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.