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ENERGY NETWORKS LAUNCH PANDEMIC PUBLIC INFORMATION CAMPAIGN

09 April 2020

ENERGY NETWORKS LAUNCH PANDEMIC PUBLIC INFORMATION CAMPAIGN

09 April 2020

The UK’s gas and electricity networks,  including Northern Powergrid,  are reminding the public they might still see utility key workers in their communities during lockdown, as they carry out their vital role in keeping Britain’s energy flowing.

In a radio and social media campaign launched today — entitled ‘Keeping Britain’s energy flowing’ — the public are being reminded if they see electricity or gas workers on their street it’s because they are carrying out essential work.

Over 36,000 people work in Britain's energy networks. Now more than ever, millions of people are relying on those teams to keep the energy flowing to  homes and vital community services like hospitals, care homes and supermarkets.

With the introduction of social distancing rules, energy network companies have changed their procedures to protect employees and their customers. This allows colleagues on the ground and in control rooms and contact centres to continue vital work safely, including taking emergency calls and carrying out safety-critical maintenance work.

The UK’s energy networks continue to operate as they should and work is being prioritised to ensure the risk to colleagues and customers is minimised during the pandemic.

Power cuts, gas leaks and urgent safety issues will continue to be resolved as quickly as possible and the networks are working closely with Ofgem and the Department of Business, Energy and Industrial Strategy to ensure colleagues and customers remain safe.

To report a power cut to Northern Powergrid  click here , call 105 or contact the network operator 24/7 on Facebook or Twitter (@NorthPowergrid).

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