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Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

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Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

  • Call

    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    WHICH SERVICE WOULD YOU LIKE TO LOG IN TO?

    At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.

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    • Cut Outs
    • Disconnections
    • Earth Requests
    • Enquiries
    • Equipment Problems
    • SafeDig
    • Safety Advice
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MAKING EVERY CONTACT COUNT

I’m Rob the Rapid. I'm known for responding to whatever and being wherever I am needed come rain or shine, Sundays, Mondays or Christmas day…

I’m there to fix any problems when customers report a loss of power and I’ve been a part of Team Powergrid for 35 years now. No two days have ever been the same!

I’m usually first on site; I’ll check the substation, visit the customer at their property, make an assessment and call for assistance if required. I have a great working relationship with Dave and the guys and gals in dispatch.

They are a great bunch and we are all dedicated to getting the power back on for our customers as quickly as we can.

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