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Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

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    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    WHICH SERVICE WOULD YOU LIKE TO LOG IN TO?

    At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.

    Login Menu
    • Connections
    • Cut Outs
    • Disconnections
    • Earth Requests
    • Enquiries
    • Equipment Problems
    • SafeDig
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MAKING EVERY CONTACT COUNT

I’m Rob the Rapid. I'm known for responding to whatever and being wherever I am needed come rain or shine, Sundays, Mondays or Christmas day…

I’m there to fix any problems when customers report a loss of power and I’ve been a part of Team Powergrid for 35 years now. No two days have ever been the same!

I’m usually first on site; I’ll check the substation, visit the customer at their property, make an assessment and call for assistance if required. I have a great working relationship with Dave and the guys and gals in dispatch.

They are a great bunch and we are all dedicated to getting the power back on for our customers as quickly as we can.

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