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Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

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WHICH SERVICE WOULD YOU LIKE TO LOG IN TO?

At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.

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Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

  • Call

    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    WHICH SERVICE WOULD YOU LIKE TO LOG IN TO?

    At Northern Powergrid we provide a range of services, if you’d like to know more about each service please visit our services directory or our help and advice directory.

    Login Menu
    • Connections
    • Cut Outs
    • Disconnections
    • Earth Requests
    • Enquiries
    • Equipment Problems
    • SafeDig
    • Safety Advice
    • Service Alterations
    • Shrouding
  • Search

GETTING ACCESS TO OUR RECORDS

Our infrastructure supplies power to homes and businesses across the North East, Yorkshire and northern Lincolnshire. Our networks consist of overhead lines, underground cables and other connected equipment that can be situated both above and below ground.

We appreciate that the development work of others  can come close to, and often cross, this infrastructure. It’s therefore important we ensure the safety of those carrying out these works and facilitate an efficient system to give access to our records for those working in proximity to our equipment if required.


DISTRIBUTION NETWORK RECORDS

We have just completed the development of our new Safedig2 system which brings together our two legacy processes for the North East and Yorkshire in to one new, easily accessible and simple to use systems that is compatible with modern browsers.

Benefits of using Safedig2 

  • every user will have their own unique login and password, increasing security and ease of use
  • the new technology is compatible with modern browsers
  • you can access Safedig2 plans for both the North East and Yorkshire through one system
  • choice of three methods, depending on the size of your enquiry, for selecting the area you require
HOW TO REGISTER AND/OR LOGIN

We need to take some details when you register; a valid email address will be required and authenticated before access is granted so please check your details are correct upon submission.

Login or Register here to access your Safedig2 account.

We're really interested in receiving your feedback during the first stage release, so if you have any questions  or comments please email safedig2@northernpowergrid.com and we'll be in touch.

PAGES THAT MIGHT INTEREST YOU...

Connections Services and Information
Apply online to move our equipment
Generation Availability Map
Demand Availability Map
Guide to Prices and Timescales for New Connections

CONNECTIONS ENQUIRIES

0800 011 3433

getconnected@northernpowergrid.com

MON - FRI:

8am - 8pm

SAT:

9am - 5pm

Have you checked out our Help & Advice directory, it may just have the answers that you're looking for

Make an enquiry
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