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In a power cut

> What to do in a power cut

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> What we do to get your power back on

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> Preparing for severe weather

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> Metal theft

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> Compensation

Do you compensate for loss of freezer contents in the case of a power cut?
I had to eat out during the power cut, will you compensate for the meals I bought?
Do you compensate for damage to equipment following a power cut?
Do you compensate for digging/working on my land?
Will you compensate me for loss of earnings as I was unable to work due to a recent loss of power?
I had to send my employees home as they were unable to work due to a loss of power. Will you pay their salaries?
I have recently tripped and fallen. Can I claim for compensation, as the street light outside my house is not working and this may have contributed toward my accident?
My house has been burgled and the street light(s) nearby are not working. Am I entitled to compensation as this could have been a factor?
When do you pay compensation?

Planned power cuts

Priority services

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Moving my electricity supply (Service Alterations)

Increasing my electricity supply

Moving our network (Diversions)

Payments and invoices

Investing in my area

Working on your land

Working with us - supplying services

Information for meter operators

Making a complaint

Useful contact numbers

PROBLEMS WITH OUR ELECTRICAL EQUIPMENT AT YOUR PROPERTY

PROBLEMS WITH THE ELECTRICITY SERVICE CUT-OUT

SAFETY ADVICE/SERVICES

MPAN numbers

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