Northern Powergrid



Carer delivering shopping - shutterstock_1135281596.jpgThis Carers Week (8 to 14 June) Northern Powergrid is reminding customers caring for a family member who is more vulnerable due to their health or personal circumstances that they can access extra advice and support for their loved ones if they ever have a power cut.

The company, which is responsible for the electricity distribution network that powers everyday life for more than 8 million people across 3.9 million homes and businesses, is encouraging those who are managing carer responsibilities at home to consider signing up their loved one to Northern Powergrid’s free Priority Services Register.

Catherine Harris, Northern Powergrid’s consumer vulnerability manager, said: “Across the communities we serve there are thousands of people who may be carrying out unpaid carer responsibilities every day.  We want them to know that our Powergrid Care team is here to support them if they ever have a power cut - all they need to do is join our free Priority Service Register.  It’s simple to register a family member - or even a friend - online at  or by calling 0800 169 2296.”

Carers Week is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face and recognise the contribution they make to families and communities throughout the UK. It also helps people who don't think of themselves as having caring responsibilities to identify as carers and access much-needed support. New figures released for Carers Week estimate that 4.5 million additional people across the UK are caring for older, disabled or seriously ill relatives or friends since the COVID-19 pandemic started. 

Any customers who are also still ‘shielding’ in line with government and public health advice, may wish to consider joining the Priority Services Register. Northern Powergrid and its team of key workers continue to be here for customers across the North East, Yorkshire and northern Lincolnshire 24/7. Customers can report a power cut and get updates on, Facebook and Twitter (@NorthPowergrid) or by calling 105.

To find out more about how Northern Powergrid and its people are continuing to power the region during the pandemic visit or follow the network operator on Facebook, Twitter, LinkedIn and Instagram.