Northern Powergrid



Powergrid employee talking to customerNorthern Powergrid, the company responsible for the electricity network that powers everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, has started a £750,000 project to improve the reliability and resilience of the electricity network serving Durham Road and the surrounding area in Stockton.

The network operator is set to modernise its Durham Road Stockton Substation which directly supplies around 500 customers including 125 Priority Services Register customers and forms a critical part of the wider electricity network connecting thousands of homes and businesses in the local area.

As part of the investment works Northern Powergrid will replace the brick built substation and the electrical equipment inside it with modern equivalents.  The substation will be a modern design and will be installed on the existing substation site which is located adjacent to Stockton Borough Council’s car park on Durham Road.

As part of the work, which started this week and will last until January 2021, Northern Powergrid will have to access electricity cables under the car park.  In order to safely complete the work, the car park will be closed and the area where the work will take place will be securely protected with fencing to prevent unauthorised access. 

Local peoples’ electricity supplies are not expected to be disrupted during the works. Currently the car park is used primarily by Cheeky Monkees nursery, which has been kept fully informed of the essential planned work.  Throughout the work Northern Powergrid will ensure that nursery employees and visitors will have access to Cheeky Monkees’ main car park.

In addition the footpath that runs past the substation will remain open for the vast majority of the project with only short closures so the team can safely crane materials into the site.

Daniel Snodgrass, Northern Powergrid’s project manager for the investment works, said: “This investment is part of our programme to improve the local electricity network that powers peoples’ everyday lives.  We have worked closely with the local authority to coordinate these works and have liaised with the nursery so they understand what is happening and can keep their employees and visitors updated.

“Our teams on site will be working in a COVID-19 Secure way and following robust industry guidelines so this work can be completed safely and as soon as possible.  We would ask local people not to approach our teams unless it is an electricity emergency and always to maintain social distancing.

“We understand that the work will cause some disruption to the car park area while we carry out this essential work and we thank local people for their patience.  We will do everything we can to minimise disruption for the community and are also asking local people to speak with our teams, who are contactable 24/7 by calling 105, immediately if they spot anyone trying to unofficially enter the fenced area outside of working hours.”

Part of the project will also include some work on Durham Road. Details for arrangements for this work will be shared once confirmed.

Anyone with a general enquiry about the investment work can contact Northern Powergrid’s customer care team by calling 0800 011 3332 or by emailing

Northern Powergrid operates a free to join Priority Services Register for anyone who may need extra support in a power cut due to their medical or personal circumstances. By joining, individuals can access a range of additional services. To find out more, people can call 0800 169 2996 or visit .  To find out more about how Northern Powergrid’ is continuing to power peoples’ lives during the pandemic and support the economic recovery visit