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Check out our be prepared page for advice on what to do before, during and after a power cut.

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Check out our be prepared page for advice on what to do before, during and after a power cut.

Have you joined our free Priority Services Membership? Find out more and join today

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It is now simpler than ever to report a power cut. If you want to report a power cut call...

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    Emergency 24 hour number

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    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

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26/01/2021
31/10/2020
26/01/2021
Objectives completed

As of 26th January we completed work on this activity and achieved the following outcomes.

31/10/2020

IDNO connections forum

Action
We will host a connections forum for Independent Distribution Network Operators (IDNOs)
The Outcome
IDNO stakeholders will have a forum to engage with us on the issues that are important to them and their customers.
Target Measure
Deliver a IDNO connections forum in the 2020/21 ICE plan year
Voltage
LV
HV
EHV
RAG Status
Complete
Market Segments
ICP

We hosted a forum for Independent Distribution Network Operators (IDNOs)

We received a challenge during this years’ ICE consultation that we could be doing more to engage with IDNOs.

Although not a relevant market segment as covered by ICE, we will include actions in our ICE plans that benefit ICPs and IDNOs where they will help promote fair and open competition in connections.

We believe our approach to engaging with IDNOs is established and robust. However, we are constantly reviewing and adapting our approach in response to what our stakeholders are telling us about the ways they want to engage and interact with us.

Acting on the feedback we received, we are making a commitment to hold a dedicated connections forum for IDNOs. The forum will also provide us with a platform respond appropriately to any feedback we receive. We will be engaging with the stakeholder who raised the issue and expect to host a virtual engagement forum in the first quarter of 2021.

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